This site is intended for Healthcare Professionals only

Counter Conversations: Suggesting suitable OTC products

Counter Conversations: Suggesting suitable OTC products

Part 6 of this short video series focusing on the pharmacy team's soft skills set looks at how to suggest suitable OTC products.

Before you begin, have you watched:
Video 1: Effectively using WWHAM
Video 2: Understanding customer needs
Video 3: Effective listening skills
Video 4: Communication styles
Video 5: Managing challenging interactions

Copy Link copy link button

Share:

Change privacy settings